FAQs

Here are a few questions others have asked. If you don’t find the answer you’re looking for you can ask your question here.

  • I am not contracted with any insurance plans. If you have mental health insurance benefits you may be eligible to submit a claim for reimbursement of out-of-network services. Payment in full is due at the time of service and upon your request I will provide you with a statement, referred to as a superbill, for you to submit for reimbursement to your insurance provider. You MUST contact your insurance company to ask questions about out of network coverage for your specific insurance plan.

    Please note:

    I do not work with insurance companies and there will be a charge for any contact with your insurance company.

    Submitting a Superbill does not guarantee reimbursement. You must check with your insurance company as to what your out-of-network benefits are.

  • Some helpful questions for insurance

    • Do I have out-of-network mental health benefits?

    • Are services rendered by a licensed professional counselor covered?

    • Is any pre-approval required before obtaining out-of-network mental health services in order to be reimbursed?

    • If I have out-of-network benefits, will I be reimbursed the full amount I paid or a portion?

    • Do I have a deductible and if so, what is it?

  • Yes, I do accept both Health Savings Accounts and Flexible Spending Accounts.

  • A Superbill is an itemized list of all services provided to a client. It may also contain information about the patient visit, including practice information, CPT codes, ICD-10 codes, referring doctors, and more. A Superbill is used by healthcare providers as a primary source of data for creating claims, but please note that submitting a Superbill to your insurance company does not guarantee reimbursement.

  • You have the right to receive a “Good Faith Estimate” explaining your medical and mental health care costs.

    Under the law, healthcare providers need to give patients who don’t have insurance or who are not using insurance an estimate of the expected charges for medical services, including psychotherapy services.

    You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency healthcare services, including psychotherapy services.

    You can ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule a service.

    If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate.

    For questions or more information about your right to a Good Faith Estimate, visit cms.gov/nosurprises or call (800) 985-3059.

  • Yes! I offer a 15-minute phone consultation at no charge. You can schedule your call here.

  • You can see a full list of my program pricing and ala carte services (including CPT Codes for insurance reimbursement) here.

  • Congrats! I’d love to help you get your hours in for licensure. You can learn more about how I help other professionals with this here.

  • Yes! I can speak at your location to students and/or parents. I can also provide professional development for your teachers and staff to help them understand warning signs to look for in children/teens needing help. You can learn more about these services here.

  • For parents, I offer EMDR intensives (3- or 6-hour sessions) to help resolve trauma that may be impacting parenting.

  • We offer inclusive therapy for all.

    At Healing Hearts Healthy Minds, we create a genuinely judgment-free environment where everyone is welcomed, respected, and valued. Dr. Takakjy is committed to providing culturally responsive and affirming therapy that honors your unique identity and experiences.

    Our Commitment to Inclusive Care

    • LGBTQIA+ Affirming: We provide competent, supportive therapy that respects and celebrates all gender identities, sexual orientations, and relationship structures.

    • Culturally Responsive: We recognize how cultural backgrounds and experiences shape mental health needs and tailor our approaches accordingly.

    • Disability Inclusive: Our virtual platform ensures therapy is accessible, and we adapt our methods to accommodate diverse needs and communication styles.

    • Racial Justice Oriented: We acknowledge the impact of systemic racism on mental health and create space for processing race-based stress and trauma.

    • Body Positive: We approach conversations about bodies, health, and appearance with respect and without judgment or harmful assumptions.

    • Neurodiversity Affirming: We value cognitive differences and adapt our therapeutic approaches to work with diverse thinking and learning styles.

    We believe effective therapy requires creating a space where you can bring your whole self—all aspects of your identity, background, and experiences—without fear of judgment or the need to educate your therapist about who you are.

    Our virtual therapy services are designed to be a safe harbor where you can explore challenges, process experiences, and grow in an environment that celebrates human diversity in all its forms.cription

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